The goal of the Inside Sales Phone Agent is to provide exceptional service to our customers, develop client relationships, and assist in driving sales. The agent must use professional and inviting communication skills to assist our customers. The agent must also utilize their knowledge of cinema/ photography/ lighting to ensure that our customers have everything they need to have a successful shoot.
Build quotes for clients
Create equipment rental orders via phone and email
Setup payment options and proper documentation for accounts
Coordinate pickup and return times with proper departments
Assist client during shoot with any additional equipment or troubleshoot equipment with help from one of our technicians
Maintain good standing client relationship to help ensure continued business.
Skills & Experience
A high school diploma or GED is required for this position.
A Bachelor’s degree in film is a plus.
Ability to multitask and establish priorities to meet deadlines
Strong organizational skills
Moderate knowledge of Cinema/Stills/Lighting/Grip required