Front Counter Rental Agent

Location: New York, NY

Department: Adorama Rentals Co.

Type: Full Time

Min. Experience: Entry Level

Company Overview

Adorama Rental Co has been in business since 1988 and has become the ultimate industry source for professional cinematographers, videographers and photographers. ARC rents and supports the full range of Still and Motion cameras (including Lenses & Accessories), Lighting, and Grip Equipment. We are a "one-stop" destination for all sorts of shoots, carrying the most comprehensive list of DSLR's, Digital Backs, Video and Digital Cinema Cameras, Strobes & Continuous Lights, at rates that make sense.

Job Summary

To provide a quick, efficient, positive experience for our customers while assisting them with creating, editing and dispatching their orders for Photographic / Video / Lighting rentals.

Responsibilities and Duties

  • Work with customers to create and edit orders of equipment on the phone, in person or email.

  • Have and maintain a working knowledge of Photographic/Video/Lighting equipment.

  • Contact Customers regarding issues with their orders and finding a solution.

  • Process payments and maintain client confidentiality regarding credit cards and all personal documents and data.

  • Efficacy in communicating and dealing with high profile clients.

  • Maintain a friendly and professional appearance.

  • Additional responsibilities may be assigned to meet our business needs.

Qualifications and Skills

  • Must have 3 + years of experience in video / photography industry

  • A technical or management degree is preferred
  • Excellent communicating skills

  • Strong knowledge of Video / Photography / Lighting equipment

  • Provide exemplary customer service to both internal and external clients

Benefits and Perks

  • Competitve Paid time off package

  • Access to our 401K program after 1 year of service.

  • Free weekend rentals for all employees.

  • Purchase discount from our retail stores 

  • Access to equipment training

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