Inside Sales Phone Agent

Location: New York, NY

Department: Adorama Rental Co.

Type: Full Time

Min. Experience: Entry Level

Company Overview

Adorama Rental Co has been in business since 1988 and has become the ultimate industry source for professional cinematographers, videographers and photographers. ARC rents and supports the full range of Still and Motion cameras (including Lenses & Accessories), Lighting, and Grip Equipment. We are a "one-stop" destination for all sorts of shoots, carrying the most comprehensive list of DSLR's, Digital Backs, Video and Digital Cinema Cameras, Strobes & Continuous Lights, at rates that make sense.

Job Summary

The goal of the Inside Sales Phone Agent is to provide exceptional service to our customers, develop client relationships, and assist in driving sales. The agent must use professional and inviting communication skills to assist our customers. The agent must also utilize their knowledge of cinema/ photography/ lighting to ensure that our customers have everything they need to have a successful shoot. 

Responsibilities and Duties

  • Build quotes for clients
  • Create equipment rental orders  via phone and email
  • Setup payment options and proper documentation for accounts
  • Coordinate pickup and return times with proper departments
  • Assist client during shoot with any additional equipment or troubleshoot equipment with help from one of our technicians
  • Maintain good standing client relationship to help ensure continued business.

Qualifications and Skills

  • A high school diploma or GED is required for this position.
  • A Bachelor’s degree in film is a plus.
  • Ability to multitask and establish priorities to meet deadlines
  • Strong organizational skills
  • Moderate knowledge of Cinema/Stills/Lighting/Grip required
  • Strong technical skills on a computer
  • Experience with Microsoft Word, Excel, Outlook

 

 

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